Privacy Policy

Last updated: 15 March 2026

RFQForge (“we”, “our”, or “us”) provides a software platform that helps businesses manage RFQs, quotes, and order workflows. This Privacy Policy explains how we collect, use, process, and protect information when you use the Service.

RFQForge is operated by Abhimanyu Dasgupta, based in Gujarat, India.

1. Scope

This Privacy Policy applies to:

Business users who create RFQForge accounts
Customer information entered by businesses
Visitors accessing public quote or order status pages

By using the Service, you agree to this Policy.

2. Roles and Responsibilities

Business Users (Data Controllers)

Businesses using RFQForge are responsible for the customer data they enter into the platform. They act as data controllers and must ensure they have a lawful basis to process that data.

RFQForge (Data Processor)

We act as a data processor for customer information submitted by businesses and process such data solely to operate and improve the Service.

For account-level data (such as user login credentials), we act as a data controller.

We do not verify the accuracy or legality of customer data entered by businesses.

3. Information We Collect

A. Account Information

Email address
Password (securely hashed)
User role and business memberships

B. Business and Operational Data

Business name and contact details
RFQ inquiries and specifications
Quotes created by businesses
Order and job execution information
Customer name, email, or phone number

C. Technical Information

Session identifiers via secure cookies
IP addresses and server logs
Device and browser metadata

Businesses must not upload sensitive personal information such as government identification numbers, financial data, or medical information.

4. How We Use Information

Create and manage user accounts
Display RFQs, quotes, and order information
Generate public quote or status pages
Send system notifications and emails
Maintain security and prevent misuse
Improve reliability and performance

We do not sell personal data and do not use advertising tracking technologies.

5. Public Quote and Status Pages

RFQForge may generate public quote or order status pages accessible through unique URLs.

Anyone with the link may view the information displayed. Businesses are responsible for sharing such links appropriately.

6. Cookies and Sessions

We use essential cookies to:

Maintain login sessions
Authenticate users
Protect against unauthorized access

These cookies are necessary for the Service to function.

7. Data Security

Encrypted connections (HTTPS)
Secure password hashing
Access control and authentication systems
Infrastructure security protections

While we implement security measures, no system can be guaranteed to be completely secure.

8. Data Retention

We retain data for as long as a business account remains active and as necessary to operate the Service.

After account termination, data may be retained for legal, security, or operational reasons before permanent deletion.

9. Third-Party Providers

We rely on third-party infrastructure providers for hosting, storage, and email delivery. These providers process data only as required to deliver their services.

10. Your Rights

Depending on applicable law, you may have rights to access, correct, or request deletion of your personal data.

Requests may be sent to:

Email: support@rfqforge.com

Requests related to customer data should be directed to the business that collected that data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact

For privacy-related questions:

Email: support@rfqforge.com

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